Privacy Notice

Agathae Business Solutions Sdn. Bhd. (“Agathae”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.

This Privacy Notice explains how we collect, use, disclose, process, and protect your personal data when you visit our website, contact us, use our services, or otherwise interact with us.

By providing your personal data to us, you consent to the processing of your personal data in accordance with this Privacy Notice and applicable laws.

Information We Collect

We may collect personal data including your name, email address, phone number, company name, job title, and any other information voluntarily submitted through contact forms, enquiries, registrations, or communications with us.

1.2 Where do we collect the information from

How We Use Your Information

Your personal data may be used for purposes including:

  • Responding to enquiries and requests
  • Providing products or services
  • Improving our website and customer experience
  • Communicating updates, events, or relevant information
  • Maintaining security and preventing misuse of our systems
  • Complying with legal or regulatory obligations

Cookies & Analytics

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website performance.

You may choose to disable cookies through your browser settings, although certain website features may not function properly as a result.

Sharing of Information

We do not sell or rent your personal data to third parties. Personal data may only be shared with trusted service providers, business partners, or authorities where necessary for business operations, legal compliance, or service delivery.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

Personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Your Rights

Subject to the Personal Data Protection Act 2010 (PDPA), you may request access to, correction of, or updates to your personal data held by us. You may also withdraw consent for certain communications or processing activities, subject to applicable legal and contractual restrictions.

To make such requests or enquiries regarding your personal data, please contact us using the contact details provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their respective privacy policies.
Purpose
Description
Type & Expiry

Performance (i.e. User’s Browser)

Our websites are built using common internet platforms.

These have built-in cookies which help compatibility issues (e.g. to identify your browser type) and improve performance (e.g. quicker loading of content)

Site Preferences

Security Cookies

If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas.

Session, deleted upon closing the browser, or persistent.
Site Preferences
Our cookies may also remember your site preferences (e.g. language) or seek to enhance your experience (e.g. by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account.
Session, deleted upon closing the browser, or persistent.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be published on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Notice or how we handle personal data, please contact:

Agathae Business Solutions Sdn. Bhd.
Email: info@agathae.com

Contact